Client Privacy Notice

Your information

Cook Williams Group Ltd is registered in England and Wales, company number 17444741. Registered office: 25 Swifts Boulevard, Maldon, Essex, CM9 4DE. ICO registration: ZC265193. Contact enquiries@cookwilliamsgroup.com. We are the controller of information about client contacts, prospective clients and other business contacts.

This notice supplements our Privacy Policy. We use names, professional contact details, roles, company information, hiring requirements, correspondence and relevant contract or billing records. Information comes from you, colleagues, referrals, recruitment activity and appropriate professional or public business sources. We explain the source when contacting you indirectly.

We use information to understand hiring needs, source and introduce candidates, arrange interviews, manage business relationships and administer contracts, payments and records. Our usual basis is legitimate interests in providing and administering relevant recruitment services, balanced against your rights. Contractual necessity applies where you are party to a contract; legal obligations apply where required. Separate consent is sought where legally necessary.

Providing information is generally voluntary, but we may be unable to respond or provide services without relevant details. We share only necessary information with candidates and others involved in an agreed recruitment process. We do not sell personal information.

Storage, retention and rights

Netlify processes website enquiries and we manually enter recruitment information into RecruitCRM. Communications, hosting and recruitment providers, professional advisers and authorities may receive information where needed. Our Privacy Policy explains provider access and international-transfer safeguards; contact us for further details or copies.

We retain client contact details throughout the active business relationship and for up to six years afterwards for tax, contractual or liability reasons. Information no longer needed is deleted or anonymised, subject to applicable legal requirements or claims. Limited suppression information may be retained to respect marketing objections.

You can object to direct marketing at any time, free of charge. Other applicable rights include access, correction, erasure, restriction, portability, objection and withdrawal of consent where relevant. Contact enquiries@cookwilliamsgroup.com; we may verify identity and respond within applicable legal time limits. You can complain directly to the Information Commissioner’s Office (ico.org.uk; 0303 123 1113).